Friday, February 12, 2010
Skullcandy is No Bueno
Gather ‘round, let’s have a conversation about the woes of crappy products, and the bad customer service of said products.
I found this great blog that really puts into words how big companies don’t give a flying rat’s ass about you, or me, and they will sell whatever crap they have in stock, and ignore any customer feedback, good or bad. Before I share this blog with you, let me say first of all that this is not the first time I have heard of this issue from Skullcandy, and subsequently I will not buy their products as they don’t seem to care about having customers anyway.
The blog I’m referencing is: The Good Ol’ Days.
In this post, she talks about her brand new Skullcandy ear buds shocking her ears. Literally electrocuting her ears. I could not believe it when I heard of this happening. What kind of company puts out a product that is hazardous in this way? In this post this chick says that she even contacted Skullcandy’s customer service and they completely ignored her email. If there was a product malfunction, that would definitely be something I would want to look into, rather than ignoring it all together.
Skullcandy is like the ostrich of the business world; burying their head in the sand and pretending like it’s not really happening. Good one, Skullcandy. Way to own up to your mistakes.
I’m here to spread the word; we as consumers shouldn’t have to keep these types of companies in business. There are headphones from different brands that we can buy that will not cause us to lose brain cells, and that will listen to our feedback should we provide it.
So suck it, Skullcandy.
